Try it risk-free for 45 days

Our 45-Day Money-Back Guarantee applies to eligible Dermeren devices purchased directly from dermeren.com.au.

At Dermeren, we want you to feel confident in your decision. If you’ve given your device a fair try and decide it’s not right for you, you may request a return within 45 days of receiving your order for a full refund.

To start a return, please contact us at:
info@dermeren.com.au

Our team will guide you through the return process. Returned items must be in good condition and include original packaging, accessories, and any bonus items supplied. Devices that show signs of damage, misuse, or excessive wear may not be eligible for a refund.

This guarantee is offered in addition to your rights under the Australian Consumer Law.
For full terms and conditions, please refer to our Returns Policy.